PinnedPractical Data for Nonprofits: Part 1 — A PrimerI challenge you to count the times in one day you hear or read the word “data” or something related to it. That number won’t be 0. We live…Aug 8, 2021Aug 8, 2021
PinnedPublished inThe StartupThe Power to Humanize TechnologyIn a prior essay, I asked how data systems could be humanized. A humanized system is clear in its intent, goals, and uses. It is…May 29, 2019May 29, 2019
PinnedThe Nonprofit Operations Guide: IntroductionYou’ve heard of “strategy” — and you’ve certainly heard of “execution.” But have you ever wondered how an organization figures out exactly…Sep 3, 20211Sep 3, 20211
Salesforce Obscura: Nonprofit Data Pipeline On the Cheap (Part 4): SkyviaThe vital glue that lets all this happenMay 21, 2023May 21, 2023
Salesforce Obscura: Nonprofit Data Pipeline On the Cheap (Part 3): Azure ResourcesFor this part of the work, you will need to be able to create Azure resources. While this article is fairly long, it incorporates all of…May 12, 2023May 12, 2023
Data Literacy for Nonprofits Part 5— Buckets of ReportingData has different flavors. Sadly, one of them is not strawberry.May 10, 2023May 10, 2023
Salesforce Obscura: Nonprofit Data Pipeline On the Cheap (Part 2): The EcosystemThis article is the only one in the series that is largely conceptual and focuses on framing up the solutions. It’s also part of our data…May 10, 2023May 10, 2023
Salesforce Obscura: Nonprofit Data Pipeline On the Cheap (Part 1)Data on a budget? We’ve got some duct tape for that!May 10, 2023May 10, 2023
Salesforce Obscura: Update a field when you upload a file (with Flows!)One more way to use Screen Flows to manage Files while tracking exactly which files have been uploadedOct 27, 20225Oct 27, 20225
Salesforce Obscura: Auto-copy a File to a Rich Text Field with FlowsOption 2 of 2 — using ScreenFlows to upload the file from an Experience Cloud settingOct 23, 2022Oct 23, 2022
Salesforce Obscura: Auto-copy a File to a Rich Text Field with FormAssemblyOption 1 of 2 — using FormAssembly to upload the fileOct 13, 2022Oct 13, 2022
Nonprofit database implementation: what most firms still gets wrong (and how to fix it).Teach first. Teach continuously. And for the love of everything do not ask your client to fill out a spreadsheet template for a data…Apr 9, 2022Apr 9, 2022
Salesforce Obscura: Salesforce + Marketing Cloud = No Exit from the JourneyThe Problem You Need To Solve When a new Lead is created in Salesforce that is tied to a specific type of interest (e.g. from a specific…Jan 16, 20222Jan 16, 20222
Salesforce Obscura: This quarter vs the same quarter last year, but ALIVEA quick one that is the bane of many a fundraiser’s existence. You want to compare Q1 this year to Q1 last year. You’ve probably found…Dec 1, 2021Dec 1, 2021
Salesforce Obscura: Stop! Put That Process Builder Down!Do you really need to automate that?Nov 30, 20211Nov 30, 20211
Salesforce Obscura: Self-Registration in CommunitiesYour request cannot be processed at this time. No, we won’t tell you why.Nov 11, 2021Nov 11, 2021
Data Literacy for Nonprofits Part 4 — Data is MeaninglessWell maybe not actually meaningless, but it isn’t The Source of Truth that many believe it to be. At least not without some context.Oct 2, 2021Oct 2, 2021
Practical Data for Nonprofits: Part 3 — Why is it so hard to change something in my database?You have invested in a data system. Maybe it’s ETO or Salesforce, or Apricot or one of hundreds of others. It was a big investment and it…Sep 5, 2021Sep 5, 2021
The Nonprofit Operations Guide: CapacityIn the final article in this series, we wrap up by connecting everything you’ve learned about strategy, operating models, and operating…Sep 3, 2021Sep 3, 2021
The Nonprofit Operations Guide: Mature and Institutional OrganizationsMature organizations have committed to a strategy, have documented their processes, and are mostly engaged in extending their reach and…Sep 3, 2021Sep 3, 2021